SHIPPING & REFUNDS

SHIPPING POLICY

Thank you for shopping at STR8DROP Weight Loss Formula. We are committed to delivering your order promptly and efficiently. Please review our shipping policy to understand the procedures and practices we follow.

Domestic Shipping:

Flat Shipping Fee: We offer a flat shipping rate for all domestic orders. This rate applies regardless of the package's size or weight.
Free Shipping: Enjoy free shipping on all orders over $75.00. This applies automatically to your cart at checkout with no need for a promo code.
Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Delivery Time: After processing, the typical delivery time is 7-10 business days. You will receive a shipping confirmation email with your tracking number once your order has been shipped.
Shipping Restrictions: Currently, we only ship to addresses within the United States. We do not ship to international locations.

Order Tracking:

You can track your order with the tracking information provided in your shipping confirmation email. This information is available once your package is in transit.

Issues and Concerns:

If you experience any problems with your delivery, please contact us at info@str-8-drop.com. Include your order number and any relevant details. We aim to resolve shipping issues swiftly and satisfactorily.

For further inquiries regarding our shipping policy, please contact us via email at info@str-8-drop.com

We appreciate your patronage and look forward to fulfilling your order with the utmost care and efficiency.

REFUND & EXCHANGE POLICY

Thank you for purchasing the STR8DROP Weight Loss Formula. We are committed to the highest standards of product quality and customer satisfaction. Due to the nature of our products, all sales are final.

Pre-Order Products
Pre-order items are non-refundable and cannot be canceled once placed. These items are clearly marked on the product page, and purchasing a pre-order item means you accept potential delays in shipping. We will notify you of changes, but refunds will not be issued due to waiting times unless the product is permanently canceled by us.

Defective Products: If you believe the product you received is defective (e.g., damaged packaging, compromised product integrity), please contact our support team at info@str-8-drop.com within 7 days of receipt. Include photographic evidence of the defect, and describe the issue in detail. Upon verification, we may offer a replacement or store credit at our discretion. Replacements are subject to availability and may be shipped free of charge.

Contact Us: For any questions or concerns regarding our policy or your purchase, please contact our customer service team via email at trilltalkmedia1@gmail.com

We value your trust and are here to support your journey to better health with the highest quality supplements. Thank you for your understanding.